Security Operations Coordinator

About the Role

Risk 2 Solution (R2S) Group is an integrated security, safety, healthcare and risk management company with a proven track record of providing professional security and risk services and operational solutions to Private, Corporate, Resources and Government sectors.

R2S Security is the security operations division which deploys guarding services to a range of Clients including the corporate and resources sector, faith-based organisations, events and not for profit managed accommodation throughout QLD.

Based in Brisbane we are currently seeking applications and expressions of interest from an experienced Security Operations Coordinator.

As the Operations Coordinator of our Security division reporting to the General Manager R2S Security, your role will be to manage, observe and report all operational related matters ensuring that R2S Security can deliver services with stability and security to our clients.


  • Building and maintaining effective relationships with key client representatives and stakeholders.
  • Development, implementation and maintenance of site process procedures and processes.
  • Manage and oversee rostering.
  • Liaise with security guards as necessary.
  • Quality reporting, auditing and troubleshooting operational issues.
  • Resolve client complaints – investigate problems, develop solutions, prepare reports, and make recommendations.
  • Collaborate with internal stakeholders.

Job Details


    Full time




    Brisbane, QLD


    Salary will be commensurate with experience and capability of successful applicant.


    Joe Saunders
    [email protected]

About You


  • Minimum of 3 years in a similar role.
  • Proven experience coordinating a large and diverse workforce.
  • Excellent verbal communication and relationship-building skills with external and internal clients, workers and stakeholders.
  • Displays self-motivation, energy and initiative.
  • Ability to work collaboratively in a team environment.
  • Able to think logically and developing solutions.
  • Experience in electronic security, patrols and static guarding.


  • Current QLD Unarmed Security Officer Licence / Crowd Controller Licence
  • Current QLD Security Adviser Licence (preferred)
  • Certificate IV in Security Risk Management (preferred)


  • Australian citizen or permanent resident
  • Police Clearance (within the last 12 months)


  • Flexible working arrangement (subject to mutual agreement)
  • Laptop & phone
  • On-going training and development

About R2S Security

R2S Security, part of the Risk 2 Solution Group, is Australia’s most awarded security consultancy. We pride ourselves on offering a holistic suite of services to address tactical, operational and strategic risks for our clients that is unmatched by any other Australian provider. Through the strength of our group of companies, we are able to provide truly integrated solutions to the complex challenges of enterprise security in 2022 and beyond.

Recent awards won:

  • AFRBoss – 2021 Top 10 Most Innovative Professional Services firm in Australia
  • OSPAs – Outstanding Security Consultant of the Year 2021 – Joe Saunders CPP
  • IFSEC Global – Group CEO Dr Gavriel Schneider named Top 20 Global Thought Leaders in Fire & Security in 2019, 2020 and 2021. Only Australian to ever feature on this list three times.
  • RMIA – Risk Consultant of the Year 2019 – Dr Gavriel Schneider

Risk 2 Solution Group holds the following ISO Certifications:

  • ISO 9001:2015 Quality Management Systems
  • ISO 18788:2015 Management System for Private Security Operation
  • ISO 45001:2018 Occupational Health & Safety Management Systems
  • ISO 14001:2015 Environmental Management Systems

Moreover, we have provided integrated physical security advisory and protective security solutions for clients throughout Australia, as well as Africa, Europe, USA, and India – providing a holistic approach that encompasses both the physical (i.e., Security asset design) and the procedural (i.e. procedures, culture, and decision making).

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