Gideon Kyule is our esteemed IT and Tech Support Specialist at Risk 2 Solution, boasting over 17 years of experience in the IT and telecommunications sectors. With a solid educational foundation, holding both a Bachelor’s degree and a Diploma in Information Technology, Gideon’s career has been marked by significant roles including Team Leader and Senior End User IT Support Specialist. His expertise spans ICT end-user experience enhancement, systems support, and troubleshooting, among others.

Gideon’s professional footprint extends across diverse industries such as aviation, humanitarian, events, telecommunications, manufacturing, and IT managed services, with notable contributions to organisations like Kenya Airways, the United Nations, and the Red Cross Society. His achievements in these roles highlight his ability to manage complex IT infrastructures and deliver impactful solutions.

Continuously enhancing his skills, Gideon has pursued professional training in areas like ITIL, information systems security, and AVSEC. His passion for technology is paralleled by a love for learning, evident in his keen interest in machine learning, AI technologies, and the implementation of new systems.

Beyond his professional endeavours, Gideon is an ardent traveller, exploring different cultures and landscapes, enriching his perspective on the global impact of technology. At Risk 2 Solution, Gideon’s extensive experience, dedication to IT excellence, and broad worldview make him a vital asset to our team, poised to elevate our IT and tech support services to new heights.